We Backup Your Warranty
Since we are committed to quality, all products purchased from PHANTOM come guaranteed under a limited warranty. The PHANTOM Warranty is there to assure all users of PHANTOM products that they are fully guaranteed against any faulty manufacturing and components. Please note that our warranty is offered under the following terms and conditions. In addition, PHANTOM Technology does not take any responsibility for any delay or damage which may occur outside of the following circumstances covered by the warranty.
1. Warranty Period
(Effective from the invoice date/shipment date)
2. Warranty Application
All warranty inquiries should be first directed to your initial place of purchase. Our limited warranty is only applicable to the original purchaser of the PHANTOM product, and may not be transferred to any other person. To qualify for repairs or replacements under the warranty, it is required that customers provide proof of purchase. This should include the original invoice, documentation, or application form. Please note that a serial number is also necessary for a warranty check.
3. Warranty Condition
The following conditions are exempt from coverage under the product warranty:
3.1 Products have been subject to an additional RMA discount or RMA buffer on the Proforma Invoice and Commercial Invoice to the Distributor.
3.2 Products are no longer covered by the warranty period as defined above.
3.3 Products cannot be verified as PHANTOM products.
3.4 Products do not have the same serial number as stated on the proof of purchase.
3.5 Products have been damaged due to improper use, unauthorized modifications, or artificial damage.
Damage, deterioration, or malfunction resulting from:
+ Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use.
+ Improper use, unauthorized modification, unauthorized repair, or any other artificial damage.
+ Any shipment damages (claims must be made with the carrier).
+ PCB circuit cut, ESD, GPU burnout, damage of golden-finger, components burnout, and other conditions due to improper use.
PHANTOM reserves the right of final interpretation and change without advance notice.